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C Perrott

Excellent professional service from Lee. 

Best heating engineer that I have had to do any plumbing, heating or gas work in my property and I am 82. Highly recommend.



Karen  Paul


Glad I picked this service. Totally honest with me. Done what needed doing. Will definitely recommend & use them in the future.





S L Central

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


After 3 attempts to get a reliable Plumber. I finally found an excellent, reliable, company, IRVING Plumbing heating Gas. Lee is a very nice chap, with excellent work ethics. Would highly recommend him.

S Mijlof

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


Lee was referred by a friend and from the very first call he was great
Turned up early to view the work
Quote for replacement boiler received within a day
Day of install he was early again and worked very thorougly
He even went above and beyond to repair the cupboard that had broken due to the original leak





J Cranston

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Lee recently replaced our system boiler with a new combi. He is a professional who really knows his trade so you can be sure that everything is done right and to code. He's also a thoroughly nice chap, happy to make suggestions and to explain what he's doing. I'm very happy with our new boiler and with the way that Lee installed it.





C Chater

Refurbishment of 2 bathrooms and a downstairs wc. Lee is very dedicated to getting the work just right, with great attention to detail and a good design eye. We have invited him to work on our new kitchen next





D Gravelle

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Irving plumbing installed a new combi boiler, new gas feed & flushed and cleaned the existing central heating radiators & pipes in my property; they also decommissioned my old boiler, water tanks & power shower during the install. The new boiler was installed in an upstairs attic space freeing up space in the ground floor kitchen.
Lee was the constant professional throughout the install and was helpful in answering the many questions I had. Install was completed in the quoted time and everything was left clean and tidy
The whole experience from quote to completion was a smooth process. I’ll be using Irving Plumbing for all of my plumbing requirements from now on




P Topley

Very reliable and clean





A Hall

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Irving Plumbing (Lee), arrived at said time today and promptly dealt with my plumbing issue. I was very happy with Lee’s work. I found him reliable and confident.
I highly recommend Lee and he will always be my first port of call for any plumbing needs.




J Bernard

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Got work on some piping in the conservitory to close in all the piping from the shower and basin to one stack and directly drain into sewer.
Lee is knowledgable and a general legend, arrived on time or a little early(Not a bad thing at all!) and just cracks on with the job, overcomes any hurrdles that crop up during the work!
Would highly recommend and will 100% be using him for any future work!




T Box

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

After being recommended by family, we decided to use Lee for a recent BTL. He was fantastic. He stripped out the existing heating system including all radiators and micro bore pipework, and installed a new central heating system throughout.

Started and competed well within the timescales stated and the quality of work is fantastic. Competitive price too.




S Pymm

New combi boiler new rads and water softener
Fabulous service great advice very efficient boiler hotter than the earths core.
Lee punctual for quote and all through the job worked full days.
We felt comfortable leaving lee while we went shopping.
Yes I would use again and recommend





K Merry

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Just had a new combi-boiler fitted by Lee. Well what can we say? He has been professional, friendly and helpful throughout the 4 days with us. In addition to the new boiler, we are having a new kitchen fitted and he has worked seamlessly with other trades people to ensure both jobs were able to work in parallel without delay. He was always punctual and his attention to detail is second to none. We were apprehensive about the work being undertaken, but we needn’t have been as nothing seemed to faze him. He has a can-do attitude and was confident to overcome any issues that arose without hesitation or annoyance. Lee is one of those rare finds in a trades person these days, and we would not hesitate in recommending him to anyone. 10/10 Thank you Lee. :)





C Waterhouse

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


Brilliant Service.




D Box

Had new boiler fitted by another company. What a mess. Lee Irving was called in to put it right and thats exactly what he did and made it safe. Very competent, knew exactly what he was doing and did the job with no mess and faffing about. Wish I had called him to do the original installation in the first place. Would thoroughly recommend, no hesitation.




A Mangal

Positive: Professionalism, Punctuality, Quality, Responsiveness

We are very happy with our new boiler. Lee has done an amazing job, worked all day without a break to make sure we had hot water again. Very pleased with the level of finish, all pipes look tidy and neat. Glad to find a reliable and professional plumber, will definitely use his services in the future.




C Torr

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

My wife was left to deal with Southern Water due to my emergency hospitalization. Lee stepped in and dealt with all aspects of the installation above and beyond his part of the work which involved a lot of "detective" work. We cannot thank him enough for his high standard of work and kindness.



D Naylor

Lee Irving installed an Ideal Logic Combi Max 30 kw boiler with a Wi Fi Ideal Halo control and with a ten year guarantee, over a two and a half day period.
He had provided me with a (free and prompt) detailed quote after a pre-arranged visit whilst observing strict covid preventative conditions which were observed throughout the period of installation.
Lee is a great chap, exceptionally knowledgeable about different heating systems (and qualified to install them) and is more than prepared to listen as well as advise, without any pressure whatsoever! Wow.
It became obvious during the installation that he was totally focused on his efforts whilst quietly, unobtrusively and professionally getting the job completed.
What was obvious to me was the quality of his work and the determination to make it so. Final testing of the system left me in no doubt it had been installed to the highest degree and to the makers exact specifications thus satisfying his own high standards. His final act was to register the boiler - as one of their qualified engineers - with Ideal thus saving me the time and trouble.
Peace of mind is a great comfort.
I recommend this man unreservedly, as well as this particular Ideal boiler!





W Neech

Boiler Service. Punctual, friendly service. Explained what he was doing, worked in a clean, tidy and covid safe manner. Highly recommend.




J Holland

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Called Lee as I had accidentally over pressurised my combi boiler which caused it to cut out and we were left no heating or hot water.
I was told that he would attend within 2 hours and was true to his word. Quickly sorted the problem and didn’t leave until he was satisfied that there was no other reason for the cut out.
Very professional, respectful and would certainly recommend him to anyone with a heating problem in cold weather.




C Emptage

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


Lee Irving has done a number of jobs for us over the last 6 years including fitting a new boiler. He has never let us down and always been reliable. His workmanship and professionalism has impressed me as does his technical knowledge. I would have no hesitation in recommending him.




J Lattimore

Positive: Punctuality, Quality, Responsiveness, Value

Had a major disaster boiler broke down in middle of coldest spell I can remember I called Irving plumbers who came next day.The engineer was professional and updated me on all the problems we agreed a start date. The work that was carried out was fantastic a lovely clean job with constant updates on what was happening and why..I would thoroughly recommend this company to everyone who maybe having issues with their boiler. The workmanship was top draw and I cannot Thank them enough.




K Allison

Positive: Punctuality, Quality, Responsiveness, Value

Lee at Irving Plumbing recently installed a new ideal vogue boiler in our conservatory and all went well and very pleased with the end result. Competitively priced, started and job finished on time and all went professionally and smoothly . Tidy work, polite and happy to recommend.




Lee was very professional and polite and has done a great job with my boiler replacement, very happy.

I Green

I recently had Irving Plumbing install a new boiler. All steps in the process were carried out seamlessly, from advising on the best replacement through to fitting the boiler and walking me through the instructions for its use.
It was done with minimal disruption and the final result more than met my expectations. So more than happy to recommend this company.





Antoinette Dixon

Positive: Punctuality, Quality, Responsiveness, Value

He takes time to explain to twerps like me when it comes to technical details re-plumbing. Very reassuring. Also good with dogs and careful with doors/gates.




R smith

We've just moved to Minster Kent and needed an upgrade as we had the old F&E system. Lee was suggested and he came round, offering good advice. The Estimate was reasonable and not only did he fit a new boiler but utilised the existing electricity supply, saving money. He is a CAN DO tradesman, finding solutions instead of grumbling about other peoples work. This is most refreshing and I would happily recommend him to anybody.





Absolutely brilliant service! Lovely on the phone and very helpful. Would recommend as so honest. Rare these days!





Jan Ramsgate

Lee put me In a new boiler and extended a gas pipe. Highly recommended. Friendly, efficient and professional. Would use again. There was initially more work than thought and he done this for just a small extra cost. Competitively priced.

A Ritchie

We needed various plumbing jobs carried out around the house which Lee carried out tidily, professionally and with careful attention to detail. He also explained to me on how the installation of a new vertical radiator could affect our boiler, and what I would need to do, which was very helpful. Many thanks, Lee.






Great service, highly recommended

Jane  -


We needed a replacement boiler and Lee did a fantastic job. He offered a competitive price, he was helpful, friendly and professional and his service was excellent. I would certainly recommend Irving Plumbing and Heating and would definitely use them again.




K Pitchley 


Great customer service . All my plumbing issues where dealt with quickly and efficiently. 
We are so happy with the results , we are having the company to come back to replace some bathroom taps and to do a few other bits and pieces . 
I would thoroughly recommend Lee Irving for any or all plumbing jobs you have in mind , a very professional service from start to end .





R. James
IRVING Plumbing moved and installed a new boiler, kitchen appliances and bathroom for us.  Lee worked with us on the bathroom layout and changing needs that come with a listed building.  We were able to trust him to be in and out of our property without having to be present.  We now have a fantastic refurbishment which IRVING plumbing has been a huge part of.
K. Cox

Had problems with our heating and hot water for so long! Had 3 different plumbers out over the space of a year and not able to fix it telling us we need a new boiler and all new pipework! Well, Lee was able to fix it in a day! Highly recommend! Very reasonable and so happy we finally have it sorted.






It's not often that I feel the need to post, but in my opinion, Lee Irving really is an artist with his heating and plumbing work. I needed new kitchen pipework and a bathroom fitting and Lee is all about solutions and sorting out problems. I will be recommending him to all of my clients for ALL of their gas, plumbing and heating needs.



Great guy who I totally trust. Lee has done some work on a couple of my properties and was totally honest. The work was carried out to a high standard and the boiler was fitted very quickly when it broke down. Great communication and I now only use this company for anything at all to do with my plumbing.


L S Kinsey

When we moved house we discovered a number of plumbing issues .... leaky showers, broken thermostats, toilets not working and leaking waste.... Lee fixed it all!!


M Tomkins



Would highly recommend Lee! We had a new boiler fitted after our old one broke down, we had a newborn baby in the house and Lee was very considerate, he did a great job and in record time. Needless to say, we are very happy with the job. Lee is a pro and we will definitely be using him again! - Thank you.







Matt r



Thanks, Lee for installing our new boiler and radiator, very pleased with your work kept the place very clean and very polite throughout.





R Stevens

3 months ago


Lee Irving is knowledgeable, skilled and experienced. This plumber and heating engineer really knows what he is doing. He removed and installed a completely new heating system, expertly. He is a good coordinator and became my unofficial 'project manager', liaising with electricians, builders, and decorators.


He is also trustworthy. I handed him the keys to the property and he just beavered away and completed a great job. As a result, I've asked him to enlarge my bathroom and create a new one. He recommended I visit good bathroom suppliers in Canterbury and because he has trade accounts with various suppliers he passes on the lower cost to the customer.


Lee always replies to emails and because I am at present living in another county he keeps me informed of work progress by phone calls, texts, and videos of the work. I recommend Lee Irving unequivocally for all plumbing and heating projects.







I would like to take the opportunity to thank him for his honesty about my old boiler. He recommended that he does not go near it to do service as there are very little/no parts for our old boiler and if he broke something then we would need a whole new boiler. Our boiler is working perfectly fine, so I said I would keep using it till I could afford to replace it or till it breaks. Not many tradesmen would be so honest as I have be done by cowboys before in another property and it breaks your heart. Will definitely give him a call for when the boiler goes.




H P Fisher


Arrived exactly as promised. A good job carried out efficiently and without any drama; I wouldn't use anyone else. Thank you, Lee.





Kent Coast Volunteering



We have pointed several local residents in Lee's direction and he has been superb, even offering to go out in the snow for older people during the cold snap last winter




A Griffin



Great Service - Lee was recommended to us and fitted our new boiler. Really happy with both the product that he recommended and the installation.



C Stiff


I called Lee after finding his details on the internet. I had a combi-boiler that had stopped working and Lee came round to take a quick look whilst en-route to another call; he was with me within 20 mins and i was back up and running with hot water. Lee gave me some really helpful advice about the boiler and explained what to do if the problem came back.

Lee's phone number now has a place in my contacts list and he will be my go-to person for heating issues. I am grateful for his fast response and highly recommend him



C Pocock



Initially on turn up seemed vety professional but upon entry to property was abrupt and discourteous in attitude and made a huge fuss about having to adjust fitments for my designer radiators, something as a plumber is to be expected. Pick and choose attitude. Ended up savings hundreds getting my guys to fit/attach and flush through. I said I would give him job of servicing and fitting new stat. When I called he said he would call back but never did.




Response from the owner


Reply to Chris Pocock 



The real truth is that, after waiting for over an hour on initial inspection because you locked your keys inside, I eventually gained entry after waiting for a locksmith with you and gave you a price for works (not charging for what should have been a 15min quotation). 

On the said day I arrived, set up for work and started draining the system only to find that the radiators that YOU supplied from the internet were the wrong dimensions (too big). I explained that due to the fixed positioning of your pipework to alter would look unsightly, take more time and could cause further future issues. You agreed and we arranged a plan to sort this and both agreed you would call me. 

After no response from you. I followed up with a call 2 days later, only to be told you had the guys that were doing your bathroom fit them. No problem, I wished you good luck even though the time taken had not been charged for. Three days later you call me in an emergency requesting that I attend to one of the radiators that are leaking. 

Frankly, the reason you left the negative review is that and quite rightly so I never returned your call to fix somebody else's work on a radiator that was the wrong size on a job that the client did not keep his word and had already cost me in time. To say I was rude etc at your property is a complete lie. If that was so why would you call me offering more work as you say in your review?

He calls himself a property developer. Only just moved to the area. We have been trading in this area for over 10 years, you are our first negative review. To all tradesman. Stay well clear. Furthermore I do wonder why you simply did not call "your guys" back. Maybe they experienced problems or more likely you were not satisfied or after dealing with you they had the same feelings as I. We are a small independant business that prides itself on it's reputation. We understand the need for the public to be allowed to leave reviews good or bad. Yours was simply unfounded.





M Hull



Having moved here nearly 4 years ago, we've used Lee quite a few times. We're extremely pleased with Lee's work and also with the end result, and would certainly use his skills again. We found Lee to be very amiable, and always happy to keep you in the loop on how things are progressing, which is a rare commodity these days, so, very happy to give a 5 star rating. Well deserved and Highly recommended.








Picked Lee out of the internet,came over within hour as it was freezing did a temp repair then came back next morning did a superb job.Quick

,clean professional a brilliant find and a brilliant tradesman five star




A Verner


Lee is a genuine expert who has saved us more than once. What he always does is figure out the root of a problem and offer the simplest course of action. A true professional. Honest, friendly, efficient... and bloody hell, a top plumber too.



A Draper



Lee has recently remodeled and installed a new bathroom in our bungalow. We could not be more pleased - he has completely transformed the room and given us the exact look that we wanted. Lee himself told us that he is not the cheapest nor the most expensive plumber in the area but we believe he is the best. We do not hesitate in thoroughly recommending him.



F V Vloten



Lee Irving has done several repairs over the past one and a half years. From start to finish he is 100% professional. This includes arranging appointments, arriving on time, carrying out his work to the highest standard and leaving everything tidy. Apart from that his genuinely positive attitude and friendliness make things (like having no water or heating for a while, etc.) not so bad. We highly recommend his services and will definitely be asking him back for any future repairs.




K Hill



Called up in the early afternoon expecting to wit a few days for my heating to be fixed and the gentleman came round that same day with a professional attitude and the cheapest quite needless to say I had him do the job and I was warm by 4. Highly recommended and he's now my permanent plumber good job lads :)




N Turner



Very reliable and friendly. The price that was quoted was what it cost, no hidden extras. The previous install was not up to present day standards and also wasn't getting the best from the old boiler. All was corrected and brought up to standard when fitting new boiler. All waste and packaging was removed from site and care was taken not to damage any work surfaces. A good days work and very pleased with the new boiler, very efficient. Would and have recommended the company to other people.




TJ Macleod


4 years ago

have always been impressed with the service and advice provided by Lee Irving. Lee Irving Heating and Gas are always quick to respond to repairs, have always been very friendly with a professional manner. Satisfied with the standard on all the works they have undertaken and also their costs are very reasonable. Highly recommended 




J Vahid



Gas board turned off gas due to leak. Irving plumbing & heating where there to help us, no fuss, repair made. Would recommend 5* service and local





R Sarjeant



Excellent service.....efficient pipework installation, very neat finish, thoroughly checked throughout. Tidy clean up on completion of job. Highly recommended.




L Rigley


We've been using the services of Irving Plumbing Heating Gas for the past few years, both for our family home and our rental properties. Lee will go out of his way to fix a problem and has a proven track record of expertise, efficiency and reliability. In our opinion, Irving PHG is the number 1 go-to gas engineer in the region. Highly recommended - five stars.




P Hamilton



ee Irving has for the last eight years been the person who has dealt with any problems or maintenance issues do with plumbing and heating at our portfolio of property lets.

I have found his service & advice excellent with maintenance issues dealt with promptly.

I have absolutely no qualms in recommending  Irving Plumbing Heating Gas.

Paul Hamilton, 





A Wallace


Had a problem which was solved under difficult circumstances I would recommend using this company.




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